MEMBER SUPPORT

Let’s get it sorted.

For account access, billing questions, refunds, or a problem with an episode, email support@sceneofthecrime.tv.

Use the email associated with your account. For a billing issue, include the date or invoice number. Please don’t send payment card numbers, passwords, or sign-in links.

Manage your membership

Change your plan, update payment details, download invoices, or cancel your subscription through Manage billing in your account.

Refunds

We offer a 14-day refund window for membership charges. Read our refund and cancellation policy for the details.